Marketplace Help Center

Getting Started

Learn the basics of browsing and using the marketplace

Getting Started

Learn how the SFCSS Alumni Marketplace works and how to get started as a buyer o...

8 actions

Browsing & Discovery

Find products and services from fellow alumni through search, categories, and fe...

8 actions

Account & Login

Manage your marketplace account and authentication.

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Shopping & Orders

Cart, checkout, orders, and bookings

Shopping Cart

Manage your cart, adjust quantities, and proceed to checkout.

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Checkout & Payment

Complete your order with delivery details and payment information.

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My Orders

Track your orders, view status updates, and confirm deliveries.

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Service Bookings

Book services from alumni vendors and manage your appointments.

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Saved Items (Bookmarks)

Save products and stores to revisit later.

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Reviews & Stores

Explore stores and leave reviews

Reviews & Ratings

Read reviews before buying and share your experience after purchasing.

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Store Pages

Visit alumni stores to browse their products, services, and learn about the sell...

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Become a Seller

Open your store and list products

Become a Vendor

Open your own store and start selling to the alumni community.

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Vendor Dashboard

Your central hub for managing your store, products, orders, and analytics.

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Managing Products

Add, edit, and manage your product listings.

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Managing Services

Offer professional services that customers can book.

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Policies & Support

Terms, refunds, and dispute resolution

Policies & Legal

Understand marketplace rules, refund policies, and legal terms.

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Disputes & Resolution

What to do if something goes wrong with your order.

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Can't find what you're looking for?

Our support team is here to help with any marketplace questions.

Contact Support