Privacy Policy

1. Introduction

The SFCSS Alumni Marketplace ("Marketplace") is operated by the St Francis Catholic Secondary School Alumni Network ("we", "us"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use the Marketplace.

2. Information We Collect

2.1 Account Information

When you register, we collect your name, email address, graduation year, and profile photo. Your alumni profile is shared with the Marketplace to identify you as a verified member.

2.2 Store & Transaction Data

If you create a store, we collect your store name, description, contact details, logo, and banner images. When you make purchases, we collect order details, shipping addresses, and payment method preferences.

2.3 Usage Data

We automatically collect page views, search queries, device information, IP address, and browser type for analytics and security purposes.

2.4 Cookies

We use session cookies for authentication and preference cookies for theme settings. See our Cookie Policy for details.

3. How We Use Your Information

• To operate and maintain your account and marketplace stores
• To process orders, bookings, and payments
• To send transactional notifications (order updates, booking confirmations)
• To improve the Marketplace through analytics
• To enforce our Terms of Service and prevent fraud
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share data only:

• With vendors when you place an order or booking (name, delivery address)
• With buyers when they purchase from your store (store contact details)
• With service providers for payment processing, email delivery, and hosting
• When required by law or to protect our rights

5. Data Retention

We retain your account data for as long as your account is active. Transaction records are kept for 7 years for accounting purposes. You may request deletion of your personal data by contacting us.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, CSRF protection, input sanitisation, and secure password hashing. However, no method of electronic transmission is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can update your profile information at any time through your account settings. For data deletion requests, contact us at the address below.

8. Contact

For privacy-related enquiries, contact us at privacy@sfcssalumni.com.